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Swiss-Belhotel Ambon, Ambon

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From44US$ /night
Check-in
29Mar2025Select date
Check-out
30Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Benteng Kapaha, Ambon, Indonesia, 97124

Swiss-Belhotel Ambon is a four-star hotel situated in the heart of Ambon, Indonesia. The hotel serves as a unique blend of modern amenities and traditional hospitality, offering guests stunning views of the bay and surrounding mountains. With its strategic location, it provides easy access to the city's cultural and historical landmarks.

Location

Swiss-Belhotel Ambon is conveniently located approximately 15.5 miles from Pattimura Airport. The hotel's central position allows guests easy access to local attractions, including shopping centers and historical sites. Public transportation is readily available, making it simple for guests to explore the island.

Rooms

The hotel features over 100 guest rooms, complete with international-standard facilities. Guests can enjoy amenities such as 32-inch flat-screen televisions and cable channels alongside high-speed internet access. The exclusive presidential suite spans an impressive 1141 ft², offering a spacious living area and private dining room. Junior suites provide a cozier home-like feel with separate living and sleeping areas.

Eat & Drink

Swiss-Belhotel Ambon hosts multiple dining venues, including the Swiss-Café™ Restaurant for diverse international and local cuisines. Guests can opt for a buffet or continental breakfast and enjoy live music at the Lucipara Lounge and Bar. The menu includes popular local dishes such as Nasi Goreng Istimewa and Sop Buntut, alongside fresh seafood and gourmet international selections.

Leisure & Business

The hotel offers various leisure facilities, including a fitness center and a spa for relaxation. For business needs, five meeting rooms are available, accommodating between 25 to 500 guests, equipped with modern technology. Guests can enjoy light snacks and beverages while unwinding in the lounge with live music performances from Monday to Saturday.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Air conditioning
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Superior King Room
Max:
2 persons
36 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Air conditioning
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Grand Deluxe Queen Room
Max:
2 persons
36 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Ambon 1.8 mi
Airports
Pattimura (AMQ) 12.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Kids club
  • Game room

Spa & Leisure

  • Live entertainment
  • Spa & wellness center
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Jalan Benteng Kapaha, Ambon, Indonesia, 97124
Map view
Jalan Benteng Kapaha, Ambon, Indonesia, 97124
Nearby
Jl K Ulupaha
Ud Inti
800 ft
Church
Gereja Maranatha Ambon
1100 ft
Maranatha Cathedral
1100 ft
Church
Maranatha Church
1100 ft
Church
Maranatha Church of Ambon
1300 ft
Machete Monument
1400 ft
Jl Pattimura
Francis Xavier Cathedral
1500 ft
Pattimura Statue
1600 ft
Samlet Ryiadi Statue
1700 ft
Restaurants
Tamariska Private Executive Lounge
4300 ft
Jl. Dr Leimena no.1 Laha Bandara Pattimura
Rumah Makan Sari Gurih
4000 ft
Jln. Kopra
Dapor Kole Kole
4200 ft
Jl. Dana Kopra 16
Rumah Makan Dedes
1800 ft
Jl. Said Perintah
Swiss Cafe
2000 ft
Jln. Benteng Kepaha No. 88
Cili Padi Restaurant
2000 ft
Jln. Said Perintah
Ratu Gurih
2800 ft
Jl. Diponegoro No.26 Ahusen
Imperial Resto
3200 ft
Jln. Diponegoro no. 53

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
convenient location
beautiful view
inconsistent service
limited dining options
7.4/10
Very good
Rooms
7.7
Location
7.6
Service
6.7
Dining
7.3
Guest reviews
7.4/10
based on 15 reviews
4/5 based on 322 reviews
7.9
7.9/10 based on 136 reviews
#1 of 40 hotels in Ambon based on Tripadvisor
Leonard
United States of America, June  2024
8.0/10

My stay at the hotel was quite pleasant overall. The rooms were clean and offered a nice view north over the water and mountains; however, they were not very spacious. The hotel's location in the city was convenient, but I found some areas poorly maintained. The service I received was friendly and helpful, with the staff even moving me to another room upon my arrival. The dining experience was excellent, offering a variety of dishes including fresh fruit, omelette, toast, and Indonesian specialties. The facilities were fine, but some maintenance issues were noticeable.

Rooms
8.0
The rooms were clean, had a nice view, but were not very big.
Service
9.0
The service was kind, helpful, and the staff was friendly even when I was in a bad mood.
Location
7.0
The hotel is in the center of Ambon city, with the room being spacious and clean. The comfy bed was a nice touch, but the maintenance was lacking in some areas.
Dining
9.0
The dining experience was very nice, with a great selection of fresh fruit, omelette, toast, and Indonesian dishes.
Facilities
7.0
The facilities were satisfactory overall, but some maintenance issues were evident.
Thomas
United States of America, June  2024
7.4/10

I had a mixed experience at this hotel. The rooms were clean and comfortable, but the service was lacking in professionalism, despite some acts of kindness. The location was convenient in the heart of Ambon city but had some communication difficulties. The dining options were excellent, providing a variety of dishes for breakfast. The facilities were good but with some room for improvement.

Rooms
8.0
The room above, including the junior suite that I used, was clean and comfortable.
Service
6.0
While exhibiting a high degree of poor professionalism, the staff served us with kindness and a smile, and ended up comping a taxi to the airport and massage treatments.
Location
7.0
The hotel is in the center of Ambon city, close to restaurants, and quite close to places I visited and a famous gift shop nearby.
Dining
9.0
The breakfast was excellent, offering fresh fruit, omelette, toast, Indonesian dishes, and waffles.
Facilities
7.0
The hotel has a good variety of facilities but had some communication difficulties.
Nick
United States of America, May  2024
8.2/10

My stay at the hotel was fantastic. The rooms were so clean and comfortable, and the staff, especially the reception and managerial team, were pleasant and helpful. However, there were some communication difficulties, but they ended up comping my taxi to the airport and even included massage treatments. The location is right in the center of Ambon city, making it convenient to access different areas on foot, although it can be a bit slippery at times. The dining experience was very nice, with a variety of options including fresh fruit, omelette, toast, Indonesian dishes, and waffles. Despite some minor issues, the overall value for money was good.

Rooms
8.0
The rooms were so clean and comfortable.
Service
7.0
The staff were ok, but had some communication difficulties. Nonetheless, they comped my taxi to the airport and provided massage treatments. Front desk staff could have shown more concern.
Location
9.0
The hotel is in the center of Ambon city, which is very convenient for exploring the area on foot. Just watch out for slippery spots.
Dining
8.0
The dining options were very nice, with a good variety of dishes to choose from. Fresh orange juice was a highlight.
Facilities
9.0
The hotel offers great facilities that enhance the overall stay.
Laura
United States of America, May  2024
6.6/10

I had a mixed experience at this hotel. The rooms were clean and offered a great view of Ambon hills and the bay, but the service was lacking in professionalism and customer service. The location was convenient, being in the heart of Ambon, but the dining options were below standard.

Rooms
8.0
My room was clean, had a lovely view of the Ambon hills and bay, and even had a bathtub. The north-facing view over the water and mountains added a nice touch.
Service
5.0
While the staff spoke English, I found the overall professionalism lacking. There were issues with misleading information and poor customer service.
Location
9.0
The hotel's location in the heart of Ambon was very strategic, close to restaurants and a famous gift shop. It made exploring the city convenient.
Dining
5.0
I had a mixed dining experience. The breakfast was excellent with a variety of options including fresh fruit, omelettes, Indonesian dishes, and waffles. However, the overall food quality was below standard, especially the coffee.
Facilities
7.0
The hotel had standard facilities that met basic needs, but nothing extraordinary was offered.
Ann
United States of America, April  2024
5.6/10

My stay at the hotel was quite a mixed experience. The rooms offered an excellent view of the Ambon hills and bay, which was breathtaking, but the service provided by the front desk staff was very unprofessional and disappointing. The location was convenient, being in the center of Ambon city, but the dining options were below standard. Overall, a stay with some highs and lows.

Rooms
8.0
My room had an excellent view of the Ambon hills and bay, creating a peaceful atmosphere.
Service
5.0
The front desk staff exhibited poor professionalism and provided misleading information, leading to a disappointing experience.
Location
7.0
The hotel's location in the center of Ambon city was convenient for getting around and exploring the area.
Dining
5.0
The dining experience was below standard with weak coffee and food that didn't meet expectations.
Facilities
6.0
The hotel offered basic facilities, but there is room for improvement in service quality.
William
United States of America, March  2024
8.2/10

The hotel offers spacious and clean rooms with a beautiful view, ideal for two people. The service was a mix of inconsistent attention but also very kind and attentive staff. The location is perfect, central in Ambon with convenient access to nearby attractions. The dining experience was extensive and varied, offering a wide selection for all tastes. The facilities are well-maintained and provide a comfortable stay overall.

Rooms
9.0
I loved the spacious and clean room with a beautiful view.
Service
7.0
The service was a bit inconsistent as I had to call them twice for attention, but overall, the staff was kind and served with a smile.
Location
9.0
The location is perfect, right in the center of Ambon with easy access to attractions.
Dining
8.0
The dining options were extensive and varied, catering to different tastes.
Facilities
8.0
The facilities were well-maintained and contributed to a comfortable stay.
convenient location
inconsistent service
Josephine
United States of America, February  2024
6.6/10

I had a mixed experience at this hotel. The rooms were clean and offered an excellent view of Ambon hills and bay, which I really enjoyed. However, the service was inconsistent, and I had to call the staff multiple times for attention. The location was convenient for exploring Ambon City but could be slippery at times. The dining options were varied, but the quality was below standard.

Rooms
8.0
The rooms were clean and had an excellent view of Ambon hills and bay.
Service
6.0
The service was inconsistent, with some staff being pleasant but others lacking professionalism.
Location
7.0
The hotel is centrally located in a good area of Ambon City, making it convenient to access city areas by foot.
Dining
5.0
The dining options looked extensive, but the food taste was below standard.
Facilities
7.0
The facilities were adequate, but nothing exceptional.
Eric
United States of America, January  2024
8.2/10

I was delighted with my stay at the hotel! The rooms were clean and offered a lovely view north over the water and mountains. The staff at reception and management were very helpful, but I did encounter bed bugs which was a bit of a downside.

Rooms
8.0
I found the rooms to be clean and with a beautiful view.
Service
7.0
Despite some communication difficulties, the service was really friendly and accommodating to my allergies.
Location
9.0
The hotel is ideally located in the heart of Ambon, making it convenient for exploring the town. However, it's a bit far from the beaches.
Dining
9.0
The breakfast was excellent with a variety of fresh options to choose from, which was a real treat.
Facilities
8.0
The hotel had a good range of facilities available to guests, making my stay more comfortable.
Cleanliness
Bed bugs
Jack
United States of America, January  2024
7.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were not very big, but they were clean and spacious. The service was a bit hit or miss with some staff being attentive and kind, while others seemed distracted. The location was quite convenient in the city center but also had some slippery areas. The dining experience was very nice, especially the breakfast variety. The facilities were satisfactory overall.

Rooms
8.0
I found the rooms to be clean and spacious.
Service
7.0
Some staff were very kind and attentive, but others were a bit distracted.
Location
7.0
The hotel is quite conveniently located in the city center with some slippery areas.
Dining
9.0
The dining experience was very nice, especially the breakfast variety.
Facilities
7.0
The facilities were satisfactory overall.
Charles
United States of America, December  2023
7.4/10

My stay at the hotel was a mixed experience. The location was convenient being in the center of Ambon city, but the maintenance was a bit poor. The room I stayed in was not ideal as the air conditioning was not working properly. However, the service was exceptional, with the staff being very friendly and even comping my taxi to the airport and massage treatments. The dining options were great with a variety of choices. Overall, it was a decent stay with some room for improvement.

Rooms
6.0
The room, including the junior suite I used, was hot as the air conditioning was not working properly.
Service
9.0
The service was fantastic. The staff was very friendly and helpful, especially in the Lobby Lounge.
Location
7.0
The hotel is in the center of Ambon city, providing easy access to the famous gift shop nearby.
Dining
8.0
The dining experience was great with many varieties to choose from for breakfast.
Facilities
7.0
The facilities were decent, but the room's air conditioning issue was a downside.
Mark
United States of America, December  2023
5.0/10

I discovered there were bed bugs under the bed which was a big downside, and the rooms might need renovation; however, the hotel is in the center of Ambon city and is quite close to the places I visited, with spacious and clean rooms.

Rooms
5.0
The bed bugs under the bed were a major disappointment, and the rooms might need renovation.
Service
5.0
The service exhibited a high degree of poor professionalism and poor customer service; I had to call staff multiple times to get their attention.
Location
6.0
The hotel is in the center of Ambon city and quite close to the places I visited; however, the area has a slope that makes it really slippery.
Dining
5.0
The food taste was below standard, with weak coffee; a significant disappointment in the dining experience.
Facilities
7.0
The hotel does not provide any specific comments on facilities.
Kenneth
United States of America, November  2023
8.2/10

The hotel has spacious and clean rooms with a fantastic view to the north over the water and mountains. The staff is friendly and helpful, but there is a slight slope in the location. The breakfast offers a mix of sweet and savory dishes, and the facilities are well-maintained.

Rooms
8.0
The rooms were quite big, clean, and comfortable with beautiful views in two directions.
Service
9.0
The staff was really friendly and helpful even with my allergies.
Location
7.0
The hotel is centrally located in the heart of the town, making it a strategic spot but with a slight slope.
Dining
8.0
The breakfast was an interesting mix of sweet and sour chicken, along with a variety of other delicious options.
Facilities
9.0
The facilities are modern and well-kept.
clean rooms
slope in location
Betty
United States of America, October  2023
9.0/10

I had a wonderful stay at the hotel. The rooms were spacious, clean, and offered a stunning view north over the water and mountains. The staff went above and beyond to ensure we had a memorable experience, even comping our taxi to the airport and massage treatments. The hotel's central location in Ambon city was convenient while providing a pleasant atmosphere. The dining options were diverse, from sweet and sour chicken for breakfast to delicious Indonesian dishes, and the facilities were top-notch.

Rooms
9.0
The room was quite big and clean with a beautiful view north over the water and mountains.
Service
10.0
The staff was incredibly friendly and helpful, offering exceptional service throughout our stay.
Location
8.0
The hotel's central location in Ambon city made it easy to access popular sites and shops, though the area's slope made it a bit slippery.
Dining
9.0
The dining experience was varied and satisfying, with a mix of sweet and savory options that catered to different tastes.
Facilities
9.0
The hotel's facilities were modern and well-maintained, enhancing our overall experience.
Drew
United States of America, August  2023
8.4/10

The hotel offers stunning views north over the water and mountains, perfect for tired guests after a long flight. The rooms are clean and fresh, though becoming available by c. The service is professional and kind with a few happy faces, while the central location provides easy access to the town.

Rooms
8.0
The rooms were immaculately clean and the view north over the water and mountains added a touch of tranquility. Perfect for guests feeling tired after a long flight.
Service
9.0
The service was exemplary, with a professional and kind approach from the staff, making my stay enjoyable.
Location
7.0
The central location in ambon offered a spacious and clean room with a comfy bed, making it easy to explore the town. However, be cautious as the area can be really slippery due to the weather conditions.
Dining
9.0
The dining options were extensive and varied with a large variety to choose from, offering a delightful culinary experience.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Philip
United States of America, June  2023
7.2/10

The hotel is conveniently located in the center of Ambon city, offering spacious and clean rooms. The friendly and sincere service was a highlight despite some professionalism issues. The facilities provided were well-maintained, making for a pleasant stay.

Rooms
7.0
I stayed in a junior suite on a higher floor; the room was hot as the air conditioning was not working properly, but overall it was comfortable.
Service
6.0
The staff, although friendly and helpful, exhibited a high degree of poor professionalism. However, they promptly moved me to another room to address the issues.
Location
8.0
The hotel is situated right in the center of Ambon city, offering easy access to nearby attractions and a famous gift shop.
Dining
7.0
The dining experience had a variety of options, with good selections like fresh fruit, omelette, toast, and Indonesian dishes, but some found the food taste below standard.
Facilities
8.0
The facilities provided by the hotel were decently maintained, contributing to a comfortable stay.
friendly staff
poor professionalism
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Rooms and Guests2 Guests, 1 Room